Refund Policy

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to one-time credit packs and to membership payments.

How to request a refund

Payments are processed by our reseller and Merchant of Record, Paddle. To request a refund, visit paddle.net with your order email or receipt, or message us through the support widget on any page and we will arrange it for you. Refunds are returned to the original payment method, usually within 5-10 business days depending on your bank.

Paddle's own refund policy also applies to every order.

Failed books are always put right

Separately from monetary refunds: if a book fails to generate, the credits spent on it are returned to your balance automatically. If a finished book has a problem, message support and we will regenerate it or return the credits.

Cancelling a membership

You can cancel a membership at any time through the link in your Paddle receipt or by contacting support. Cancelling stops future charges; you keep access and any remaining credits until the end of the period you have already paid for.